Unfortunately, we’re still in the thick of it. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. Corrado Rizzi is the Managing Editor and a writer for ClassAction.org. Currently, Samsung does not have a recall in place for any of its refrigerator models when it comes to the ice maker issue. Samsung’s May 2017 service bulletin identified the following refrigerator models: Keep in mind that just because your particular model Samsung refrigerator isn’t listed here does not necessarily mean it’s being left out of the lawsuit. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. For its part, Samsung has reportedly done nothing to help, failing to issue a recall or offer to repair or replace consumers’ refrigerators. A document filed with the court notes a previous mediation date was scheduled for March before being canceled due to the COVID-19 crisis. Honestly, we’re not sure yet; we cannot predict the outcome of the mediation. ClassAction.org receives reader comments and emails every day asking if there are any updates on the mediation centered on Samsung French-door refrigerators equipped with reportedly defective ice makers. Further still, Samsung issued yet another service bulletin, in May 2017, telling technicians how to address problems with its French Door Direct Cool ice makers. The last significant event on the books for this lawsuit took place on April 24, 2018, when Samsung’s attorneys filed a motion to dismiss the case. As a result, the ice maker won’t make ice. Model RF28HMEDBSR/AA, ice maker will not work. As it stands right now, however, there are still no significant updates to share. Resetting your ice maker isn't something you'll typically need to do very often. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. In the meantime, sign up for our newsletter for the latest updates, news and settlements. Since then, there has been some procedural back-and-forth from both sides—most recently a memo opposing Samsung’s attempt to dismiss the case filed on April 26, to which Samsung’s attorneys responded on May 14. But frankly, no one can really say for sure who will qualify should this case end in a settlement. A valid question. It’s always better to have more paperwork than less in these situations. The class action lawsuit centered on allegedly defective Samsung ice makers appears to be moving along—albeit slowly. Ice maker froze up. Samsung ice maker not working (froze up) easy fix - YouTube Mediation is when opposing parties come together to negotiate a matter with the help of a third party – the mediator – and is a form of “alternative dispute resolution.” Mediation is often done prior to a case going to trial and can help conserve time and money for all parties involved. Reset button makes ping after 2 to 3 seconds. Before commenting, please review our comment policy. Last Updated on August 11, 2020 — 3:08 PM, Water leaks under the fridges’ crisper trays, Parts freezing up (no pun intended there – the parts supposedly do just lock in place and stop working), Clicking, jarring, grinding, knocking or buzzing noises coming from the fridges’ fans, Ice buckets that become stuck and are difficult to remove, The build-up of ice crystals, water droplets and slushy ice, Over-freezing of water held in the fridges’ ice compartment, French doors for the “upper fresh food compartment”, Pull-out drawers for the freezer compartment, An external built-in ice maker set into a “cut through” in the fridge door. When it comes to class actions, these cases generally take more time than less, which is unfortunate for those who, in this instance, had some serious trouble with their fridges. Want Samsung ice maker class action news sent to your inbox? I defrosted and reset. Subscribe to our free newsletter here. The valve requires at least 20 psi to function properly. And we say “simply” because the filing of this motion is all part of the legal process. There are a few factors that can cause an ice maker to not work. According to the case’s docket, telephone conferences involving the plaintiffs’ and Samsung’s attorneys were held on May 19 and July 29, and another is scheduled before the judge for October 20, 2020. The order does state, however, that “individuals with settlement authority” will attend the mediation “as requested.” If the matter cannot be resolved through mediation, the defendant’s motion to dismiss will be back on the table. You can read the order here. The lawsuit describes the potential defective refrigerators as being sold under the Samsung brand name and containing: In case you’re trying to visualize, here’s a picture of one fridge model that was included in the lawsuit: The technical service bulletin sent out by Samsung in July 2015 identified the following refrigerator models as having problematic ice makers. The suit says owners of the affected Samsung fridges have dealt with, among other troubles: Predictably, these issues have caused problems for consumers that range from “I’m mildly inconvenienced” to “the water leaks have ruined my kitchen.”. We’ll continue to keep you informed, as we know many of you have struggled with your Samsung ice makers. Therefore, it’s important that you keep any and all receipts, documentation, and proof of service for your Samsung fridge. Keep in mind, however, that the lawyers handling this case will push to have any potential settlement cover as many people as possible. We will continue to track this case, so make sure to check back for updates. A proposed class action lawsuit filed back in February 2017 alleges these ice makers are defective and have caused substantial (and sometimes costly) problems for consumers.The suit says owners of the affected Samsung fridges have dealt with, among other troubles:Predictably, these issues have caused problems for consumers that rang… If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. Kind of a bummer, we know. ClassAction.org is lucky to have a readership that’s not afraid to speak up when they want more information on a particular lawsuit or settlement. It’s not much of an update – but it’s all we have right now. This will get it done in a few minutes. However, there is a Facebook group … And that’s where we are. Just know that should that be the case, it wouldn’t be unique to this lawsuit. 06-19-2019 03:22 AM. ... Ice maker is not working. 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