can play with your headset microphone when they’re not in use and make your headset mic not working properly. One jack will not suffice. There are three different types of headphone jacks listed below: 5mm audio jack I have tried the goto device manager uninstall the Realtek driver then detect changes and that does not work either. As we are living in the technological era, the single jack headphones or pc with the support of a single audio port are great advancements here. please help the company has not gotten back to me after 4 separate emails. Therefore, if your computer’s headphone jack is not working in Windows 10, then follow the following solutions: Disable Audio Jack Detection in Windows 10 I have tried going to sound control panel and enabling the hidden recording device and that does not work either. Also, I am using Windows 10 pro 17134.648 Allow your Windows 10 system and your application to access your headset microphone before you can use it. how did u solve this i have the turtle beach px24 and have gotten the audio/mic splitter and still doesn't work.the headset works fine i can hear myself but comp won't recognize the mic. If your headset/headphones has two separate 3.5mm jacks then your computer/laptop should also have two separate 3.5mm ports (usually one green and one red): one for audio and the other for the microphone. And since audio is such an important part of modern computing, making sure that audio jack is properly working is quite essential. I recently bought a new headset with a microphone and I can hear audio through the headset but my mic is not detected and it is still using my default Realtek computer microphone. over a week n half have been checking post's n forums of others with same problem that somehow fix it and don't show solution. Fix 4: Close other apps that have access to your headset microphone. ... Headset microphone not working in Sound & Audio. The TRRS jack creates a lower impedance signal and has a superior signal to voice ratio. The mic works fine on call on the phone but not on pc. There are a number of fixes you can try when your Windows 10 microphone is not working. If you only have one jack on the computer you will need to either get a one-jack headset or a converter that changes from double 3.5mm jacks to a single 3.5mm jack. Shut down all other programs that utilize the headset microphone is the easiest way to do it. This issue can persist in Windows due to a number of reasons. When plugging the single jack I have into either input only that part of the combo headset works. In other words, if I plug the only jack I have into the speaker jack I can hear through the earpieces but my microphone remains "disabled" or otherwise undetected. 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